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Polycom VVX 401/411 Quick User Guide. Polycom VVX 301/311 User Guide. Polycom VVX 301/311 Quick User Guide. Polycom VVX 201/101 Quick Start Guide. Polycom VVX 201/101 Quick User Guide. Polycom VVX 150 Business IP Phones - Quick Start Guide.

It is staffed by experienced and dedicated technical professionals between 9:00 a.m. GoldSeal support is a Tier 1 and Tier 2 maintenance package, with ownership of escalating to Tier 3 and assist vendor provided hardware replacement. Polycom VVX 250, 350, and 450 Business IP Phones.

Physically possible to configure in Resources, but Polycom adjusts and moves all skipped places up on phone screen Step 3: Add boot.onsip.com to the Polycom phone For Polycom 5xx, 6xx and VVX. Level 1 and 2 SupportPolycom imposed an inability to skip lines. After hours, our on call engineers respond to critical severity issues within one hour.

It is staffed by experienced and dedicated technical professionals between 9:00 a.m. The GoldSeal Support Center provides 24x7 remote support for P1 and P2. Practitioner Cart HDX Unit. RealConnect for Office 365. Polycom Device Management Service for Service Providers. Polycom Device Management Service for Enterprise.

Using a wired or wireless USB mouse as an input device Poly Studio X50 Features and.GoldSeal handles escalation to Polycom if necessary including assistance with DOA and Warranty parts replacement procedures. Level 3: EscalationThe x50 also supports an official Polycom external mic (puck mic. After hours, our on call engineers respond to critical severity issues within one hour.

Online ToolsGoldSeal Support provides you access to our online customer portal and ticketing system. International GoldSeal delivery schedules are dependent on the countries delivery infrastructure and availability, with every effort to provide Next Business Day Replacement. A return ground-ship label is included with the replacement equipment at no cost to the customer. Equipment is shipped next business day at no cost to the customer. Your local time, in the continental U.S. Hardware ReplacementThe GoldSeal Service Desk provides next business day replacement of covered video conferencing and audio conferencing equipment on calls prior to 3:00 p.m.